Burger King

Great Place to visit with family and friends. Really good food at affordable prices. Tasty and Delicious Food 😋

I would like to take a moment to appreciate the excellent customer service I received at the Burger King Uppal Guda branch. While placing my order, I mistakenly received a burger with cheese in it. Since my mother is lactose intolerant, this was a serious concern for us. I reached out for support, and that’s when Mr. Naseer Khan, stepped in to help. He patiently listened to my concern without any hesitation and immediately took ownership of the situation. He asked me to share my location and requested me to return the burger with cheese. What impressed me most was how calm and understanding he was throughout the entire conversation. Not only did he arrange for a replacement burger without cheese, but he also ensured transparency by sharing images with me, confirming that the replacement was perfectly prepared and safe for my mother to eat. This thoughtful gesture gave me great peace of mind. Mr. Naseer Khan truly went above and beyond to resolve the issue. His professionalism, patience, and customer-first attitude reflect the true values of Burger King. Employees like him are a gem for the company and set a wonderful example of how customer service should be. A big thank you to Burger King and especially to Mr. Naseer Khan for turning a small mistake into a memorable experience with his outstanding support. 👏😊